Question 1

What happens if I need to cancel or reschedule my lesson?

Accepted Answer

Cancellation policy

A full refund up to 3 days (72 hours) before the Lesson start time.

Notification must be by Phone at 778.228.5763 (Call or Text)

Rescheduling

Three days or (72 hours)  Before the lesson start time.

Question 2

I understand that lessons are outside; how do my child or I stay warm?

Accepted Answer

Ensuring you have proper swim attire for the outside is key. 
1. Most heat escapes from our heads (swim caps are great at keeping the heat in) 
2. Rash Guards are another thing that can keep heat in. They are worn on top of your bathing suit. You can purchase them in the T-Shirt or a Long-Sleeved Shirt option. 
3. Our pool is nicely heated, even in 3 degrees celsius, many students had fun learning how to swim in a beautifully heated pool (think whistler pool heat and cold crisp air)

Question 3

What temperature are the pools heated to?

Accepted Answer

All pools are heated to a minimum of 86-90 degrees Ferinheight or 30-32.2 Celsius, as the weather gets cooler, the heat goes up.

Question 4

What months of the year does Coastal Shores Swim School provide lessons?

Accepted Answer

Coastal Shores Swim School is offering year-round swimming lessons! In our beautifully heated outdoor pool.

Question 5

Can I wear goggles?

Accepted Answer

Yes, but please use goggles meant for swimming (only covering the eyes), not snorkelling (which covers the nose too).

Question 6

What swimming program do you follow?

Accepted Answer

All instructors are trained in LifeSaving Society and previous Red Cross standards. If your goal is to pass a level, we can help you!
Coastal Shores Swim School believes in providing coaching and instruction to improve specific skills and general swimming abilities; we cater to each individual's wants and needs and focus on improving your swimming skills safely and effectively.

Question 7

What if I'm currently in City run swimming lessons and want to improve on specific skills to pass a level?

Accepted Answer

If you are currently in Life Saving Society programming and are looking to improve on specific skills, please bring your report card or speak to your instructor about what you need to improve before class. We can help you!

Question 8

What ages do you teach swimming lessons to?

Accepted Answer

Our instructors teach all ages! Anywhere from 6 months - 90+ years. It's never too early or late to learn how to swim and practice safety close to the water.

Question 9

What is the benefit of swimming?

Accepted Answer

Swimming is a wonderful sport which is great for your physical and mental health. 
Are you recovering from an injury? Swimming provides the ideal amount of resistance and buoyancy to aid in recovery. 
Strength training and Cardiovascular training - swimming uses many muscle groups at one time to provide you with a full body workout every time you're in the water. When you incorporate multiple muscle groups along with controlled breathing and resistance training, it's only a matter of time before you start experiencing healthy, life-changing benefits.

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